Terms & Conditions
Last updated: July 2026
This is a template terms document. Please have it reviewed by a qualified professional and updated to reflect Kavionaa's registered business details and actual operating model before publishing.
1. Website Usage
By accessing and using this website, you agree to use it only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by any third party.
2. Product Information
We aim to describe our products, their origin, sourcing type, and form as accurately as possible. Natural variation is inherent to wild-harvested herbs; minor differences in colour, size, or appearance between batches should be expected and do not indicate a defect.
3. Pricing
Prices listed on this website are indicative and may change without prior notice. Final pricing for bulk, export, or business orders will be confirmed directly with the customer before any transaction is completed.
4. Availability
Product availability is subject to seasonal harvest and sourcing conditions, given the wild-collected nature of our herbs. We will communicate any availability constraints when you make an enquiry.
5. Intellectual Property
All content on this website, including text, images, logos, and design, is the property of Kavionaa unless otherwise stated, and may not be reproduced without prior written consent.
6. Enquiries & Orders
Submitting an enquiry through this website does not constitute a binding order or contract. Orders are confirmed separately through direct communication and agreed terms between Kavionaa and the customer.
7. International Business Enquiries
We welcome enquiries from international distributors, importers, and retailers. Any export arrangement, including documentation, compliance, and shipping terms, will be discussed and confirmed on a case-by-case basis.
8. Shipping & Delivery
Shipping and delivery terms, where applicable, will be agreed upon directly with the customer at the time of order confirmation, and may vary based on destination and order volume.
9. Limitation of Liability
Kavionaa shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or its content, to the fullest extent permitted by law.
10. External Links
This website may contain links to third-party websites. We are not responsible for the content or practices of any linked external websites.
11. Governing Terms
These terms are governed by the laws of India. Any disputes arising from the use of this website will be subject to the jurisdiction of the courts in India, unless otherwise agreed in writing.
12. Changes to the Website
We may update, modify, or discontinue any part of this website at any time without prior notice.
13. Contact Us
For questions regarding these Terms & Conditions, please contact us at hello@kavionaa.com.